The Practice Room

Email support

The fastest way to reach us is by email. We aim to reply within 1–2 business days (UK time).

How do I sign in?

On the login screen, enter your email address and tap Send verification code. We'll email you a one-time 6-digit code. Enter that code on the next screen to sign in — no password to remember.

I didn't receive my verification code

Check your spam / junk folder first — the code can occasionally end up there. If it's still missing after a couple of minutes, tap the back arrow and request a new code, or email us directly and we'll help.

How do I join The Practice Room?

The Practice Room is open to piano learners of any level. You can sign up through matthewcawood.com. Once your account is set up, sign in to the app with the email address you registered with.

How do I update my profile, photo, or bio?

Tap your avatar in the top-right corner of the app and choose Edit Profile. You can change your display name, photo, bio, instrument, and other details there. When you're done, tap Save changes at the bottom of the screen.

The app isn't working as expected — how do I report a bug?

Once signed in, tap your avatar and choose Report Bug / Request Feature — your report goes straight to us with the relevant context. You can also email matthew@matthewcawood.com directly.

Where can I read the privacy policy?

Our privacy policy is available at app.matthewcawood.com/privacy.html.

How do I delete my account?

Email us at matthew@matthewcawood.com from the address on your account and we'll remove your data within 7 days.

The Practice Room

The Practice Room is a community and practice-tools platform created by Matthew Cawood for piano learners of any level. Members can log practice sessions, track progress over time, use built-in practice tools (metronome, chord and note recognition games, key explorer), and connect with fellow learners.

Sign up at matthewcawood.com.